Where are you based?
I am based in Worle, just outside of Weston-super-Mare in North Somerset.
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Do you use biodegradable products and packaging?
All my ingredients, products and packaging are either biodegradable or recyclable. Items that I purchase, such as burners, may come with non recyclable packaging but my aim is that I can eventually be 100% biodegradable and/or recyclable.
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Are your Wax Melts homemade?
YES! All my wax melts are homemade and home decorated and hand poured. That is why there may be some variation on shape, colour, decoration and weight of the items.
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Are your products tested on animals?
NO! All ingredients are vegan and non are tested on animals.
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Are Wax Melts safe?
As long as you adhere to the Wax Melt Care guide which is included in your order, then yes, Wax Melts are safe. That includes keeping them out of reach of children and pets and never leaving them unattended. If you are concerned about a flame burning then I have lots of options for electric and plug in burners available.
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How long before I receive my order?
My aim is to dispatch your order within 24 hours by Royal Mail 2nd Class delivery. Bespoke and custom made orders will need 7 days to make and cure before I can post them.
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How much wax should I use in my burner?
My Wax Melts come in a variety of shapes that are easy for you to add as much or as little as your preference is.
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How long do your Wax Melts last?
You should have a minimum of 2 weeks worth of fragrance with each pack of Wax Melts.
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Are you CLP compliant and insured?
All my Wax Melt products come with the correct labelling attached. You will also find a Classification, Labelling & Packaging page where you can also find this information. I am fully insured.